Refund and Cancellation Policy

Order Cancellation
  • Customers can request cancellation before the order is processed or shipped.
  • If the order is canceled before processing, a full refund is issued to the original payment method.
  • Once an order has shipped, it cannot be canceled.
Orders That Cannot Be Canceled
  • Print‑on‑Demand products and preorder inventory cannot be canceled after payment is made.
Refund Eligibility
  • Refund or replacement requests must be made within 90 days of the payment date.
  • Orders older than 90 days are automatically ineligible for refunds or replacements.
Refunds for Incorrect or Missing Items
  • If a product is incorrect or missing, a refund or replacement may be issued.
  • Photo or video evidence must be provided to validate the issue.
Refund Processing Time
  • Once a refund is approved, it is sent back to the original payment method.
  • Funds typically appear in 5–10 business days, depending on the bank or payment provider.